Call Centre / Helpdesk Services

We provide professional help desk and call centre services backed with proven RMS helpdesk process framework for its management. Help desk services are offered with highest customer etiquette to address their immediate concerns and routing of the calls to higher levels of technical support as per the service plan. Our service backed with business and technical knowledge ensures high quality resolution of calls.. We also provide customized Help desk and call center solutions catering to individual needs of customer. We provide domain specific call centres for Manufacturing industries, Educational institutions, Govt departments, and Healthcare

Our state of the art technology and predictable, repeatable workflow processes will lead to distinct improvement in customer satisfaction levels.

• Our services include:
• Deployment of required tools and softwares
• Manned by well trained professionals
• Following industry standard process for managing help desk services
• Commitment to customer defined SLA's
• 24X7 support provided with Phone, email , IVR and livechat

• Our recent case study:
• Setting up of GST call centres and managing operations across Karnataka